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FREE SHIPPING + EASY RETURNS

Shipping Policy

KAL RIEMAN currently offers FREE ground shipping within the United States from this web shop. Expedited shipping is also available, with shipping costs calculated at checkout.

We are happy to accommodate international orders. Please contact us at info@kalrieman.com to get a shipping quote. All international shipments are processed manually through our New York location at this time. International orders are shipped Delivery Duty Unpaid (DDU)  -- you are responsible for all import duties, local taxes and customs procedures required by the country of delivery. After you have placed your order, we will email you to request your acceptance of these terms. For an estimate of taxes and duties on your purchase, contact your local customs authority.

All orders are processed pending item availability and payment verification. KAL RIEMAN will contact you via email if there are any issues with your order.  

KAL RIEMAN does not process or ship orders on Saturday, Sunday, or U.S. National Holidays. KAL RIEMAN is unable to ship orders to APO/FPO addresses or P.O. boxes.

We appreciate your business. We are a growing company and will happily update our policies to better serve you as options become available to us. Thank you for your patience.

Return Policy

QUESTIONS?

We are here to help you with your purchase. If you have questions regarding sizing or style, please give us a call at 212-967-9091, Monday-Friday from 10:00 am - 6:00 pm EST, or send us an email at info@kalrieman.com

 

RETURNS

We are pleased to accept timely returns of full-priced, unused, unworn, unwashed, unaltered and undamaged items within 15 days from the date you received your order. Your items must be returned in the original packaging, including any boxes, hangers, garment bags, and other signature packaging materials.

Returns made online with refunds to the original form of payment will have a $9.95 restocking fee.

For items marked 30%-50% off, we accept returns within 7 days upon receipt. All returns are subject to a $9.95 restocking fee.

Items purchased at a discount above 50% are Final Sale and therefore not eligible for return or exchange. All items listed in the FINAL SALE section are not eligible for return or exchange. No exceptions.

 

TO PROCESS A RETURN

Please email us at info@kalrieman.com or call us at 212-967-9091. Please include the following information in your email:

Order number
Item you wish to return
Reason for return

Once we receive your request, we will email you a return shipping label.

 

EXCHANGES

If you need to exchange an item, simply contact us at info@kalrieman.com

to request an exchange. Once we receive the item back to our warehouse, we will ship out the new item. If we cannot find a replacement at that time, we will issue you a credit memo to be used for future purchases on this webshop.

We only accept exchanges for items that were purchase via this website. Kal Rieman, Inc. will not accept items that were purchased from other retailers. KAL RIEMAN has the right to deny the exchange of product if the merchandise does not meet the return policy requirements.

Privacy Policy

Protecting your private information is our priority.

This Statement of Privacy applies to Kal Rieman and the KalRieman.com website and governs data collection and usage on the website and in our stores. We understand that your privacy is important and we have posted this policy to let you know the types of personal information that we may collect on this site and how it is used. For the purposes of this Privacy Policy, unless otherwise noted, all references to the “website” are to KalRieman.com. The Kal Rieman website is an e-commerce site. By using the Kal Rieman website, you consent to the data practices described in this Statement.  If you do not consent, please do not use the Kal Rieman website.

 

COLLECTION AND USE OF YOUR PERSONAL INFORMATION

Kal Rieman only collects personal information that you voluntarily submit to the website, and we use that information for the purpose for which it was submitted and to provide you with information and services. For example, we may collect your name, email address, mailing address, telephone number and credit card information if you purchase items from us or register on our website. We need this information to process your orders, to communicate with you about your orders and to provide you with other related services. We may also use this information to communicate with you about new products, special offers, sales and upcoming promotions or events. In addition, through automated technologies and tools such as cookies, Kal Rieman receives and records information on our server logs from your browser.  A cookie is a file that a website sends to a visitor’s computer or other internet-connected device to identify the browser or to store information or settings in the browser. The information collected through these tools may include your IP address, browser type or characteristics, operating system, the access times you visited the website, and referring website addresses. The tools also permit the collection of what is known as clickstream data which may include a log of the content you access while browsing a website. This information is used for the operation of our service that we provide you, to maintain and improve the quality of the service, provide you with a more personalized experience, and to provide general statistics regarding use of the Kal Rieman website. Most browsers allow you to disable cookies and to erase cookie files on your computer. If you elect to disable cookies, please note that you may not be able to take full advantage of a personalized experience on our website.

Only authorized employees and representatives of Kal Rieman will have access to and use the information collected from you. We do not rent or sell personally-identifiable information about you to outside marketers. In certain circumstances, we may share your information with service providers that need access to your information to provide operational or other support services such as credit card processors or shipping agents. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with this policy. We may also provide information to regulatory or law enforcement authorities in accordance with applicable law or when we believe in good faith that the law requires it.

Kal Rieman encourages you to review the privacy statements of websites you choose to link to and from the Kal Rieman website so that you can understand how those websites collect, use and share your information. Kal Rieman is not responsible for the privacy practices or other content on websites outside of the Kal Rieman website or how those websites use, collect or disclose your personal information. Links to other websites should not be construed or implied as an endorsement by Kal Rieman of those websites or any products or services found on those websites.

 

SECURITY OF YOUR PERSONAL INFORMATION

Kal Rieman is committed to doing its best to maintain the security of information collected on our website and uses appropriate measures to secure your personal information from unauthorized access, use or disclosure. However, while we take reasonable steps to protect the personal information from unauthorized access, use or disclosure, you acknowledge and agree that no internet data transmission can be guaranteed to be secure from access by unintended recipients and you will not hold us responsible for any breach of security unless the breach is due to our negligence. Kal Rieman makes no warranties, express or implied, as to the ultimate effectiveness of its security procedures.  UNDER NO CIRCUMSTANCES, INCLUDING WITHOUT LIMITATION NEGLIGENCE, SHALL Kal Rieman BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF INFORMATION OR MATERIALS ON THE Kal Rieman WEBSITE, EVEN IF Kal Rieman OR ONE OF ITS SERVICE PROVIDERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

CHILDREN UNDER THIRTEEN

Kal Rieman does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.  It is Kal Rieman’s policy to comply with the Children’s Online Privacy Protection Act.

 

OPT-OUT & UNSUBSCRIBE

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information including new products, sales, special offers and promotions or events. Users may opt-out of receiving any or all communications from Kal Rieman by contacting us here:

Website: www.kalrieman.com
Email Address: info@kalrieman.com 
Telephone number: 212.967.9091

 

CALIFORNIA RESIDENTS

Pursuant to California Civil Code Section 1798.83, if you live in the State of California, California law provides that you be given the right to request certain information about the type of your personal information that we share with third parties for direct marketing purposes and the identify of those third parties.  Once per year, you may request that information from us by contacting us at the above address.

 

CHANGES TO THIS STATEMENT

Kal Rieman will occasionally update this Statement of Privacy to reflect company and customer feedback. Kal Rieman encourages you to periodically review this Statement to be informed of how Kal Rieman is protecting your information. The date that this policy was last changed is noted below.

 

CONTACT INFORMATION

Kal Rieman welcomes your questions or comments regarding this Statement of Privacy. If you believe that Kal Rieman has not adhered to this Statement or have questions regarding the policy, please contact Kal Rieman at:

Kal Rieman
265 West 37th Street
Suite 904
New York, NY 10018

Terms of Service

OVERVIEW

This website is operated by KAL RIEMAN, INC. Throughout the site, the terms “we”, “us”, and “our” refer to KAL RIEMAN, INC. KAL RIEMAN, INC. offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

 

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

Comments, suggestions or materials sent or transmitted to KAL RIEMAN, INC. shall be deemed to be non-confidential and not subject to any restrictions. KAL RIEMAN, INC. shall have no obligation of any kind with respect to such comments, suggestions or materials and shall be free to use and distribute them to others without limitation, including, but not limited to developing and marketing products incorporating them.

 

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

 

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either expressed or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall KAL RIEMAN, INC., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless KAL RIEMAN, INC. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

 

SECTION 17 – ENTIRE AGREEMENT

This Policy constitute the entire and final agreement between you and KAL RIEMAN, INC. with respect to the subject matter hereof and replace any and all prior or contemporaneous understandings or agreements, written or oral, regarding the subject matter.

 

SECTION 18 – GOVERNING LAW

This Policy shall, for all purposes, be construed, governed by and enforced solely and exclusively in accordance with the laws of the state of New York, without giving effect to its conflict of law provisions or your actual state of residence. You hereby agree that the courts located in New York, New York, will constitute the sole and exclusive forum for the resolution of any and all disputes arising out of or in connection with this Policy and you hereby irrevocably consent to the personal jurisdiction and venue of such courts and irrevocably waive any objections thereto. You hereby irrevocably consent to service of process for all actions in such courts.

 

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@kalrieman.com.